It was a ten.five hr flight and so they gave us a single meal, a snack in addition to a take care of. Not a great deal but because we were just sitting it was plenty of foodstuff. We had to stop for the meal on just how house from the airport.
NOTHING. My practical experience won't fit in the damaging feedback, so I'm starting up it in this article. (one/four) We had a 21 hour layover in Iceland, so we left the airport for the night time. The following morning, on our method to the airport, we tried using to check-in on the net, but the web Verify-in services wasn't Doing work. We arrived about two several hours just before our scheduled departure and had to attend in a lengthy line considering that the net Check out-in support wasn't Functioning. We checked our bags and bumped into our initial unlucky come across Along with the airport personnel. He sent my Buddy's baggage by means of, with out checking the weight. When he weighed my bag, he then observed that the main bag sent by was overweight, and described that he had created a oversight. He chose to weigh each our luggage collectively as a person entity (to equal 88 lbs.) and made me vacant out my suitcase of the extra weight from not simply my single bag, but the additional weight from the primary bag, as well. He explained it absolutely was as well late to retrieve the initial bag, so my friend And that i needed to divvy up my things amongst our stick with it luggage. Had we known the primary bag was overweight, we might have been equipped to simply taken stuff outside of our Individual suitcases and into our Possess carry ons. Which might have been beneficial for what was to come... We then walked in the foodcourt to buy some overpriced snacks for your airplane.
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Boarding course of action and Firm could have been a little greater in speaking access and teams. Not Tremendous crucial, nevertheless the target in in method is always to be as productive as possible.
We are not able to locate the city or airport We can not locate the city or airport Origin and vacation spot metropolitan areas cannot be the identical Please pick out a day Remember to pick out a day It is actually not possible to e-book more than thirty nights The return date have to be at the least 1 day once the departure day. Older people (twelve+)
Ground brokers are negative. Do not treatment about you. Will not likely respond to concerns. Will not care what happens to you. Will not treatment in the event you make your flight, or if your connection is delayed. There is no cellphone guidance. If you have an issue - you are by yourself. On line checkin is damaged. Does not perform at all.
Ground brokers are lousy. Never care about you. Will never response issues. You should not care what occurs click here to you personally. Really don't care in case you make your flight, or In case your connection is delayed. There is absolutely no cell phone aid. When you have a dilemma - you are yourself. On line checkin is damaged. Would not perform whatsoever.
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WOW has no real cellular phone brokers. I noticed their gate agents afterwards going for walks all over and requested them to check us in - they shrugged. Would not Examine us in, despite the airplane staying on the ground. They could treatment less. Other airlines have been stunned at how we were being addressed. Iceland Air was amazing. They noticed our predicament and introduced just one of their managers out for their Look at-in gate to provide us last minute tickets on Iceland Air. A bunch of WOW buyers wound up finding tickets on Iceland Air, and we basically ended up traveling out of Boston prior to the delayed WOW air flight. If you obtain around the WOW flight - services is good. But you are taking a possibility. Floor staff members seriously isn't going to treatment in any way and can fake they do not know you. KEF
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There was a large snowstorm in Boston. A great deal of folks did not help it become on the airport ahead of the Look at-in desk closed. The plane by itself was grounded as a result of snow for two several hours. So a good deal of men and women ended up in the principle waiting around spot, whilst their plane was at the gate, but WOW did not treatment in the least. They would not carry any gate brokers out to check people in even though the airplane was on the bottom waiting around. Many of us tried contacting their support line - no remedy. Following a extremely prolonged wait around you have to what seems like an India or Pakistan contact center. The men and women there do not have any info, and the sole issues they're able to do are whatsoever you can do on the web site.
I desired to get some operate carried out on my flight but I couldn't even open my notebook monitor various inches.
I had to watch for bus to get the continue on flight. Time ready was so long I couldn't board the flight and had to rebook to another possible flight.